Operations module Roadmap · Later

Bookberry Care

Guest helpdesk & messaging

Omnichannel guest support — WhatsApp, SMS, email, in-app chat. Replaces Zendesk and Intercom with a helpdesk that knows every guest's booking history.

Features

What's inside Care

Omnichannel Inbox
WhatsApp / SMS / Email / Chat
Ticket Management
Knowledge Base
AI-assisted Replies
SLA & Escalation

Care deep dive incoming

Full module overview — architecture, integrations, pricing — is being authored as part of the brand refresh. Reach out for an early walkthrough.